Guide to the right solution for your company There are many ways your company could benefit from investing in the MX-ONE™ System, Contact Management (CMG) and Solidus eCare™. There are, however, different ways to do so depending on your company’s existing telephony system.

Answer a few questions, and we’ll guide you to a suitable solution for your company. What communication system and applications do you have?

A. MD110 or MX-ONE™ Telephony Switch  

B. Other system 

C. MD110 Call Center based on ACD, CCM/CCA applications 

D. D.N.A. Management, EMG (Extension Manager), PMG (Performance Manager)  

E. D.N.A. OWS (Operator Workstation), ECA (Enterprise Communication Assistant), ECC (Enterprise Communication Client) 

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